Shipping & Delivery

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Shipping & Delivery

Last Updated: 03-08-2025

Welcome to SEUMP Trust! This Shipping & Delivery Policy outlines the terms related to the shipment and delivery of any physical or digital rewards, merchandise, or other products offered through our crowdfunding platform (https://seumptrust.org/).

1. General Shipping Policy

  • 01 SEUMP Trust primarily operates as a crowdfunding platform and does not directly handle the shipping of rewards or physical goods.
  • 02 Campaign creators are responsible for the fulfillment and delivery of rewards or products promised to backers.
  • 03 We encourage all campaign creators to provide clear shipping timelines and updates to their supporters.

2. Estimated Delivery Time

  • 01 Delivery times vary based on the campaign, location, and shipping method used by the campaign creator.
  • 02 Campaign creators should provide an estimated delivery timeframe, but delays may occur due to production issues, logistics, or unforeseen circumstances.
  • 03 SEUMP Trust is not liable for delays in shipment but encourages communication between campaign creators and supporters.

3. Shipping Fees & Taxes

  • 01 Any applicable shipping fees, duties, or taxes will be disclosed during the checkout or pledge process.
  • 02 Campaign creators may charge additional shipping fees based on location, weight, or other factors.
  • 03 International shipments may be subject to customs duties, which are the recipient’s responsibility.

4. Tracking & Order Confirmation

  • 01 If tracking is available, campaign creators should provide tracking numbers to backers via email or platform notifications.
  • 02 SEUMP Trust does not guarantee tracking availability, as it depends on the campaign creator’s shipping provider.
  • 03 Backers should verify their shipping details at checkout to ensure accurate delivery.

5. Undeliverable or Lost Shipments

  • 01 If a package is lost in transit, backers should contact the campaign creator for resolution.
  • 02 SEUMP Trust is not responsible for lost, stolen, or damaged shipments but will mediate disputes if necessary.
  • 03 If a package is returned due to incorrect shipping details provided by the backer, additional shipping fees may apply.

6. Digital Deliveries

  • 01 Some campaigns may offer digital products, such as e-books, online courses, or virtual memberships.
  • 02 Digital items will be delivered via email, download links, or account access provided by the campaign creator.
  • 03 If a digital item is not received, backers should contact the campaign creator for assistance.

7. Refunds & Cancellations

  • 01 Shipping-related refunds are handled at the discretion of the campaign creator.
  • 02 If a campaign fails to deliver promised rewards, backers may request a refund based on the campaign’s refund policy.
  • 03 SEUMP Trust does not provide direct refunds but encourages fair resolution between campaign creators and supporters.

8. Contact Information

If you have any questions or concerns regarding shipping and delivery, please contact:

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

SEUMP Trust Support Team

E-Mail Address info@seumptrust.org

Phone +91-9959 626 090

Website https://seumptrust.org/

By participating in SEUMP Trust campaigns, you acknowledge that shipping and delivery responsibilities lie with individual campaign creators, and SEUMP Trust serves only as a platform facilitating crowdfunding efforts.